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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Sepam relay is displaying application not selected .What is the procedure to solve this at site ?

Issue:
Sepam relay is displaying "application not selected"



Product family:
SEPAM relays

Resolution:

This error indicates that the relay application is missing or corrupted.

For application-related issues of this type, the problem cannot be resolved on-site. Please contact your local Schneider Electric Customer Care Center or the nearest Adaptation Center for assistance in restoring the application and resolving the issue.

Local customer care support's contact can find in the below SE link:
https://www.se.com/eg/en/work/support/customer-care/contact-schneider-electric.jsp

Schneider Electric Egypt and North East Africa

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