EcoStruxure hybrid DCS[2018]: How to know the usage rights of any Activation ID

Goals and Symptoms:

This knowledge base describes how to check the usage rights available/consumed for any Activation ID

Facts and Changes:

This document has been created for Activation IDs of any version.

Causes and Fixes:

If a user attempts to activate a license and receives the error message "Not enough Usage Rights", even though they believe the license has not been activated previously, it is recommended to verify the usage rights associated with the Activation ID.

Similarly, for a multi-seat license, users may need to check how many usage rights have already been consumed and how many remain available.

To verify the license usage details:

• Open the license management portal using the link https://www.se.com/myschneider/software/licenses

• Enter the Activation ID in the appropriate field.Review the license information to determine:
  • Total number of usage rights.
  • Number of usage rights currently consumed.
  • Number of usage rights still available.

Released for: Schneider Electric Egypt and North East Africa