This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
1) Please check whether you are using the correct connection as per the manual
- Note that there is not separate register for this connection ,it is already included in the P12x relay
- 2) Please check whether you are using correct computer window version as per our Easergy studio release note.
- 3) If still you have issue ,please contact our local Schneider after sales/services team .