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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Video: How to create self-signed certificate in EBO Device Administrator?
Certificates are used to increase the security of the communication between Device Administrator and SmartX server. Certificates are used to establish a trust chain between Device Administrator and the SmartX servers. A trusted chain communication with HTTPS consists of two parts:
• An SSL root certificate installed in Windows on the computer that runs Device Administrator
• An SSL certificate on the SmartX server
Both Device Administrator and SmartX servers support self-signed certificates as well as CA certificates. Device Administrator allows you to create your own self-signed certificate, the following video shows steps to do that:

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