This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
There are no security backdoors in the Wi-Fi module (VCM8002V5031). You will need to Factory Reset the Wi-Fi module and recommission it. A Factory reset of the Wi-Fi module can be done directly on the Room Controller’s screen 4/4 of the Wi-Fi Reinitialization menu.
This action will restore the Wi-Fi module to the factory settings, erase all configuration data and revert the Wi-Fi Module Firmware to the factory firmware version.
Released for: Schneider Electric Egypt and North East Africa
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