This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
This may be due to low ambient temperature since sometimes relay display may become dark/ unreadable for low ambient temperature. This will not affect the protection functions
Meanwhile ,please check backlight settings.
If you still have the issue ,there may be an issue with your device .Please contact our local customer care center/ after sales or services team with your .epz with logs and video to support you.
Released for: Schneider Electric Egypt and North East Africa
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