This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Easergy MiCOM P543 is displaying error code “0x0C0DDB15”. What is the meaning and solution for this error?
Issue/description:
Solution for Easergy MiCOM P543 is displaying error code “0x0C0DDB15”.
Product family:
Easergy MiCOM P543
Resolution:
This error code means that analogue input module serial E2ROM Failure.
We advise replacing the analogue input module with help of our authorized local SE FSR or repair center.
Please contact our Customer Care team(CCC) for further assistance, please contact our Customer Care team. Thanks to share your relay's label picture and warranty certificate to help CCC further.
Local Customer Care support contact details can be found at the following Schneider Electric link:
https://www.se.com/eg/en/work/support/customer-care/contact-schneider-electric.jsp
Released for: Schneider Electric Egypt and North East Africa
