This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
This document covers Basic Troubleshooting steps for the CSH2 Charge Mobile Battery for Microsoft Surface Hub 2
Product Line:
CSH2 Charge Mobile Battery for Microsoft Surface Hub 2
Environment:
CSH2, All Serial Numbers
Cause:
Charge Mobile Battery is a lithium-ion battery system designed to power Microsoft Surface Hub 2 on-the-go for over 100 minutes. This document will help with basic troubleshooting.
Resolution:
Released for: Schneider Electric Egypt and North East Africa
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