This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
You can reset all the password from the relay through “supervise device”(need to right click on the device to get this option in Easergy studio software).
Please note that some of the latest cyber security model ,it is not possible to remove passwords due to security reason
Easergy studio software available in the below link :
https://www.se.com/ww/en/product-range-presentation/61035-easergy-studio/
Please note that some of the latest cyber security model ,it is not possible to remove passwords due to security reason
Easergy studio software available in the below link :
https://www.se.com/ww/en/product-range-presentation/61035-easergy-studio/
Released for: Schneider Electric Egypt and North East Africa


Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.