This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
The ASCO 920 RC switch is repairable.
There is a service bulletin that shows repairable parts and how to replace them such as the main contacts, operator coil, control contacts, and how to add auxiliary contacts.
This service bulletin covers both green nameplate design and black & silver nameplate design. Read all instructions before you begin the work.
For easy reference, you may click and refer to 381339-015.
For ordering and availability, you may contact Parts Support at 1-800-800-ASCO dial 4 and choose option 2.
There is a service bulletin that shows repairable parts and how to replace them such as the main contacts, operator coil, control contacts, and how to add auxiliary contacts.
This service bulletin covers both green nameplate design and black & silver nameplate design. Read all instructions before you begin the work.
For easy reference, you may click and refer to 381339-015.
For ordering and availability, you may contact Parts Support at 1-800-800-ASCO dial 4 and choose option 2.
Released for: Schneider Electric Egypt and North East Africa

