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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
How to identify the error codes for a 165 group 3 controller?
  • Both TRANSFER SWITCH position lights are flashing (this indicates an error condition).
165 Controller.jpg
  • Count the number of times the Automatic Generator Exerciser light flashes (repeats after a pause). This number is the error code.
165 Controller Auto Engine Exercier Light.jpg
  • Error codes:
2 light flashes - Generator failed to start.  See Problems 3 and 4.
3 light flashes - Generator failed after starting. See generator manual.
4 light flashes- Generator over frequency. See generator manual.
5 light flashes - Transfer Switch did not transfer the load to the generator. (Service required)
6 light flashes - Transfer Switch did not transfer the load to the utility. (Service required)
7 light flashes - Controller error (Service required)
  • To clear the error code, press and release the Push to Test button.
NOTE: These lights will flash only when controller power is available from either of the two power sources.

For further information, please refer to page 8 of operator's manual 381333-163 or contact 1-800-800-2726 then dial 3 for Technical Support.

Schneider Electric Egypt and North East Africa

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