Issue
In application of multiple central units in Arc system, the error code XX-10 always appeared on Slave mode V221 even after execution of install command and Error reappeared again after few minutes from clearing error code on Slave mode V221.
_____________________________________________________________
Product Line
Arc protection relay
_____________________________________________________________
Environment
N/A
_____________________________________________________________
Root Cause
Customer didn’t follow the instruction in our V221 manual.
_____________________________________________________________
Solution
We have to follow the instruction in our V221 manual as shown in below screenshot.
_____________________________________________________________
=====End of document=====
In application of multiple central units in Arc system, the error code XX-10 always appeared on Slave mode V221 even after execution of install command and Error reappeared again after few minutes from clearing error code on Slave mode V221.
_____________________________________________________________
Product Line
Arc protection relay
_____________________________________________________________
Environment
N/A
_____________________________________________________________
Root Cause
Customer didn’t follow the instruction in our V221 manual.
_____________________________________________________________
Solution
We have to follow the instruction in our V221 manual as shown in below screenshot.
_____________________________________________________________
=====End of document=====
Released for: Schneider Electric Egypt and North East Africa
Need help?
Start here!
Find answers now. Search for a solution on your own, or connect with one of our experts.
Contact Support
Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Search FAQs
Search topic-related frequently asked questions to find answers you need.
Contact Sales
Start your sales inquiry online and an expert will connect with you.
