SRTG 15 & 20kVA UPS requires a firmware update.
Product Line:
Smart-UPS models SRTG15KXLI and SRTG20KXLI
Environment:
- Computer with Windows 7 or Windows 10 operating system
- The USB A to USB B type communication cable supplied with the UPS
- "UPS-UpdateToolInstaller.zip" file - available at the end of this document
- "15-20k V1.19 20220909.zip" Firmware File - available at the end of this document
Resolution:
NOTE: The UPS system is expected to power down during the firmware upgrade. It is recommended to turn off the load connected to the UPS before starting the firmware upgrade.
Preparation:
- Connect the USB A to USB B type communication cable supplied with the UPS cable between the UPS and computer.
- Download the "UPS-UpdateToolInstaller.zip" and "15-20k V1.19 20220909.zip" files attached at the end of this document.
- Extract the "UPS-UpdateToolInstaller.zip" file.
Installing the Update Tool:
Double click the "UPS-UpdateToolInstaller.exe" file to start installing the update tool.
- Select OK.
- Select Next.
- Select Install.
- Ensure that the "Launch UPS-UpdateTool" option is selected, and then select Finish. This will launch the update tool.
Updating the UPS Firmware:
- Select the language: English.
- Select the appropriate port number where the USB cable is connected to the computer.
- Press "select" and browse to the location where the "15-20k V1.19 20220909.zip" file was downloaded in Preparation Step 2.
- Ensure both check boxes are ticked:
- Select Updating:
- The update may take 15-20 minutes. Once the update is completed, the update tool can be closed:
Use the UPS front panel to navigate to the following menus.
- Press the OK key to enter the Main Menu, press the ▼ key to select Configuration and press the OK key to enter the submenu.
- Press the ▼ key to select Display, and click OK to enter the submenu.
- Press the ▼ key to select the Menu Type, and click OK to enter the menu type selection screen.
- Press ▼ key to select Advanced, and press OK to confirm.
- Press ESC key until you return to the Main Menu.
- In the Main Menu, press the ▼ key to select About, click OK to enter the submenu.
- Select UPS and click OK to enter the submenu.
-
-
- Press the ▼ key to view firmware component versions.
-
-
Released for: Schneider Electric Egypt and North East Africa
SRTG 15 & 20kVA UPS requires a firmware update.
Product Line:
Smart-UPS models SRTG15KXLI and SRTG20KXLI
Environment:
- Computer with Windows 7 or Windows 10 operating system
- The USB A to USB B type communication cable supplied with the UPS
- "UPS-UpdateToolInstaller.zip" file - available at the end of this document
- "15-20k V1.19 20220909.zip" Firmware File - available at the end of this document
Resolution:
NOTE: The UPS system is expected to power down during the firmware upgrade. It is recommended to turn off the load connected to the UPS before starting the firmware upgrade.
Preparation:
- Connect the USB A to USB B type communication cable supplied with the UPS cable between the UPS and computer.
- Download the "UPS-UpdateToolInstaller.zip" and "15-20k V1.19 20220909.zip" files attached at the end of this document.
- Extract the "UPS-UpdateToolInstaller.zip" file.
Installing the Update Tool:
Double click the "UPS-UpdateToolInstaller.exe" file to start installing the update tool.
- Select OK.
- Select Next.
- Select Install.
- Ensure that the "Launch UPS-UpdateTool" option is selected, and then select Finish. This will launch the update tool.
Updating the UPS Firmware:
- Select the language: English.
- Select the appropriate port number where the USB cable is connected to the computer.
- Press "select" and browse to the location where the "15-20k V1.19 20220909.zip" file was downloaded in Preparation Step 2.
- Ensure both check boxes are ticked:
- Select Updating:
- The update may take 15-20 minutes. Once the update is completed, the update tool can be closed:
Use the UPS front panel to navigate to the following menus.
- Press the OK key to enter the Main Menu, press the ▼ key to select Configuration and press the OK key to enter the submenu.
- Press the ▼ key to select Display, and click OK to enter the submenu.
- Press the ▼ key to select the Menu Type, and click OK to enter the menu type selection screen.
- Press ▼ key to select Advanced, and press OK to confirm.
- Press ESC key until you return to the Main Menu.
- In the Main Menu, press the ▼ key to select About, click OK to enter the submenu.
- Select UPS and click OK to enter the submenu.
-
-
- Press the ▼ key to view firmware component versions.
-
-
Released for: Schneider Electric Egypt and North East Africa








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