Issue description:
PME lost the communication to the device and later the device got connected to the Management Console. The vista page/ web app can show the real time value, but the device is not logging any data.
Environment:
Power Monitoring Expert- Designer
Issue:
The Log Source register within the Log Acquisition module was configured to receive only input logs, causing the module to exclusively read log registers directly linked to its input logs.
Solution:
The Log Acquisition module is responsible for gathering information from field devices. The Log Source register determines the configuration mode of the Log Inserter by specifying the logs to be read.
When set to "ALL," this register enables the module to read all logs within the system, automatically including new logs as devices are incorporated into the Power Monitoring Expert system.
To adjust the setup register options, follow these steps:
1. Launch the Log Acquisition module within Designer.
2. Double-click on the Log Source register to access its settings.
3. If the register is currently set to "input logs," manually modify it to "ALL."
4. Save the changes, and the device will commence logging data.
PME lost the communication to the device and later the device got connected to the Management Console. The vista page/ web app can show the real time value, but the device is not logging any data.
Environment:
Power Monitoring Expert- Designer
Issue:
The Log Source register within the Log Acquisition module was configured to receive only input logs, causing the module to exclusively read log registers directly linked to its input logs.
Solution:
The Log Acquisition module is responsible for gathering information from field devices. The Log Source register determines the configuration mode of the Log Inserter by specifying the logs to be read.
When set to "ALL," this register enables the module to read all logs within the system, automatically including new logs as devices are incorporated into the Power Monitoring Expert system.
To adjust the setup register options, follow these steps:
1. Launch the Log Acquisition module within Designer.
2. Double-click on the Log Source register to access its settings.
3. If the register is currently set to "input logs," manually modify it to "ALL."
4. Save the changes, and the device will commence logging data.
Released for: Schneider Electric Egypt and North East Africa
Issue description:
PME lost the communication to the device and later the device got connected to the Management Console. The vista page/ web app can show the real time value, but the device is not logging any data.
Environment:
Power Monitoring Expert- Designer
Issue:
The Log Source register within the Log Acquisition module was configured to receive only input logs, causing the module to exclusively read log registers directly linked to its input logs.
Solution:
The Log Acquisition module is responsible for gathering information from field devices. The Log Source register determines the configuration mode of the Log Inserter by specifying the logs to be read.
When set to "ALL," this register enables the module to read all logs within the system, automatically including new logs as devices are incorporated into the Power Monitoring Expert system.
To adjust the setup register options, follow these steps:
1. Launch the Log Acquisition module within Designer.
2. Double-click on the Log Source register to access its settings.
3. If the register is currently set to "input logs," manually modify it to "ALL."
4. Save the changes, and the device will commence logging data.
PME lost the communication to the device and later the device got connected to the Management Console. The vista page/ web app can show the real time value, but the device is not logging any data.
Environment:
Power Monitoring Expert- Designer
Issue:
The Log Source register within the Log Acquisition module was configured to receive only input logs, causing the module to exclusively read log registers directly linked to its input logs.
Solution:
The Log Acquisition module is responsible for gathering information from field devices. The Log Source register determines the configuration mode of the Log Inserter by specifying the logs to be read.
When set to "ALL," this register enables the module to read all logs within the system, automatically including new logs as devices are incorporated into the Power Monitoring Expert system.
To adjust the setup register options, follow these steps:
1. Launch the Log Acquisition module within Designer.
2. Double-click on the Log Source register to access its settings.
3. If the register is currently set to "input logs," manually modify it to "ALL."
4. Save the changes, and the device will commence logging data.
Released for: Schneider Electric Egypt and North East Africa
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.
