This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue: Easy-UPS Li-ion displays incorrect battery AH on the display and in the software.
Product lines: SRVL1KRIL, SRVL1KRILRK, SRVL2KRIL, SRVL2KRILRK, SRVL3KRIL, SRVL3KRILRK, SRVL48RMBP2U
Resolution: Use the attached firmware upgrade guide and the appropriate firmware file to update the UPS firmware and resolve the incorrect battery AH.
Product lines: SRVL1KRIL, SRVL1KRILRK, SRVL2KRIL, SRVL2KRILRK, SRVL3KRIL, SRVL3KRILRK, SRVL48RMBP2U
Resolution: Use the attached firmware upgrade guide and the appropriate firmware file to update the UPS firmware and resolve the incorrect battery AH.
Released for: Schneider Electric Egypt and North East Africa
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