Issue
Web Applications will open and load but will see the error "There was a problem loading the Configuration Applications". Unable to access any of the application tools.
Environment
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Cause
Power Monitoring Expert leverages several ION services. A list of these services can be found as an attachment to this article. The ION Application Modules Provider Engine Host Service hosts web services that provide data processing for the Web Applications component and should be set to automatic. Without this service running, Web Applications will not be able to access the necessary data to be used.
Resolution
Web Applications will open and load but will see the error "There was a problem loading the Configuration Applications". Unable to access any of the application tools.
Environment
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Cause
Power Monitoring Expert leverages several ION services. A list of these services can be found as an attachment to this article. The ION Application Modules Provider Engine Host Service hosts web services that provide data processing for the Web Applications component and should be set to automatic. Without this service running, Web Applications will not be able to access the necessary data to be used.
Resolution
- Navigate to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools.
- Select Windows Services.
- Set ION Application Modules Provider Engine Host Services by right-clicking the service, selecting Properties, and selecting Automatic from the Startup Type Menu. Press Start. Select OK.
- Return to PME web applications and refresh the page
Released for: Schneider Electric Egypt and North East Africa
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.
Wilmar Sugar是澳大利亚最大的原糖生产商，同时也是利用生物质可再生电力的主要生产商。当需要用一个强大且可靠的控制系统对其一家工厂进行现代化改造时，施耐德电气提供了面向食品和饮料行业的 EcoStruxure解决方案，其中包括来自 AVEVA（剑维软件公司）的前沿工业软件，从而提高了安全性、效率和可靠性。