Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Error 0Ptr (0Ptr = zero-pointer) occurs on the diplay of the LXM32 servo drive when modulo axis mode is in use. Version of the operating system PR912...

Goals and Symptoms

Error 0Ptr (0Ptr = zero-pointer) occurs on the diplay of the LXM32 servo drive when modulo axis mode is in use.
Version of the operating system PR912.00 V 01.01.25

Causes and Fixes

The 0Ptr (zero-pointer) fault occurs when the parameter settings for
the MODULO mode are wrong and the version of the operating system
is 01.01.25

- Bug description:
RB: Fix 0 pointer problem if in modulo axis mode. If modulo range
min/max is outside min/max user position range then after reboot this
error was detected but following necessary inits of pointers were not
executed which leads to a 0 pointer problem during component start
phase.

- This bug is solved with version >= 1.02.04.
So you have to flash the newest version 01.02.05
( see attachment, there you´ll find the

- How to flash the controller

For flashing the controller have to set it to the Bootloader

1.) Switch off the device
2.) Press the bottons ENTER and ESC and hold them pressed
3.) Switch on the device (still hold the buttons pressed)
4.) In the display occurs " - - - - " -> let loose the buttons
5.) Flash the new firmware version with the flashtool

- Remark:
When there are problems with flashing in the Bootloader please use a NUDAM converter
or the TCSMCNAM3M002P from Schneider.

Attachments

Firmware for LXM32-M: PR 912.00 V 1.02.05
(Removed File URL: 202030_E9E2/LXM32M_V01.02.05.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/5be242ee2a562306c125770a003c8fe5/fl_block_5/0.66A?OpenElement&FieldElemFormat=gif)

Schneider Electric Hong Kong

Attachment(s)
LXM32M_V01.02.05.zip [420.1 KB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

  • Start here!

    Find answers now. Search for a solution on your own, or connect with one of our experts.

  • Contact Support

    Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales enquiry online and an expert will connect with you.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of Schneider Electric's communications and to improve them. For more details, please read our Privacy Policy.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings