{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
ComX connection issues with GPRS in Facility Insights
Issue
The ComX is not connected to the remote platform

Product Line
Com'x

Resolution
  1. Confirm there is no proxy presently configured. If a proxy is configured, consult your network administrator.
  2. Validate GPRS Signal is at minimum 3/4 on the ComX Web page. If signal is below this level, increase signal via an external antenna.

Schneider Electric Hong Kong

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: