Issue
ENM Monitoring detects alarms with an Event Source that includes Unknown. For example, Unknown.MV_1_2_GEN_A.
Product Line
PSO 8.1, 8.2
ENM 8.3.x
Environment
ENM
Cause
The Schneider Electric CoreServiceHost has been refreshed to see new alarms
Resolution
1. Stop the Schneider Electric CoreServiceHost service.
2. Wait 10 seconds
3. Start the Schneider Electric CoreServiceHost service
ENM Monitoring detects alarms with an Event Source that includes Unknown. For example, Unknown.MV_1_2_GEN_A.
Product Line
PSO 8.1, 8.2
ENM 8.3.x
Environment
ENM
Cause
The Schneider Electric CoreServiceHost has been refreshed to see new alarms
Resolution
1. Stop the Schneider Electric CoreServiceHost service.
2. Wait 10 seconds
3. Start the Schneider Electric CoreServiceHost service
Released for: Schneider Electric Hong Kong
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