Symptom
When you want play your MP4 file in Vijeo Runtime, the following message appear
Cannot play <example>.mp4
Root cause
To use MP4 file, need to respect the following standard
Container format ISO MPEG-4 (part 12), MPEG-4 Visual video codec with Simple L1 or Simple L2 profiles.
Problem
Cannot find anymore convert tool on website to respect the above format
Workaround
Convert MP4 to AVI format
Released for: Schneider Electric Hong Kong
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