{}

Welcome to the Schneider Electric Website

Welcome to our website.
 

Select your location

Welcome the the Schneider Electric French website. It looks like you are located in the United States, would you like to change your location?

Traduisez en francais

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Clock update input locally rejected" - Micrologic Trip Unit event in PME

Issue
A user is seeing multiple events titled "Clock update input locally rejected" from their Micrologic Trip Unit devices come into PME.

Product Line
Power Monitoring Expert 9.x
Power Monitoring Expert 8.x

Evironment
Web Applications - Alarms/Events

Cause
The "Clock update input locally rejected" is a string that the device's driver returns when the Micrologic trip unit rejects clock update commands.

Resolution
As long as the Micrologic trip unit is showing the correct time, this event is a nuisance alarm and can be ignorned. If desired, the event can be supressed by completing the following procedure:
  1. Navigate to the event_schema.xml file located in C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\config\translators\events.
  2. Open the event_schema.xml file with Notepad, and change the line reading <attribute type="Enabled"/> to <attribute type="Disabled"/>.
  3. Once this change is made, save the .xml file and there will be no future events triggered from the clock update input rejection.
Explore more
{"support":{"yesButton":"Yes","noButton":"No","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Explore more

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.