Installation of EcoStruxure Control Expert v15.1 - Known issues and recommended workarounds/fixes

Issue: A message pops up "Another version of the product is installed”. It is related to Visual Studio C++ 2012 redistributable.

Workaround: Uninstall Visual C++ 2012 from Control Panel > Programs and Features and then install Control Expert v15.1.

Issue: A message pops up "License Manager 2.8.1.0 cannot be installed".
Workaround: Uninstall the license manager then proceed with a new installation of CE.

Issue: EcoStruxure Automation Expert v21.1 and v21.2 installed on the same machine.
Fix: The fix is available in FAQ https://www.se.com/ww/en/faqs/FAQ000234989/

Issue: Installing Unity DIF v14 SP2 on the same machine will result in pop-up as below even when you start Control Expert Classic.


Workaround: Uninstall Unity DIF v14 SP2 and repair installation of Control Expert v15.1 and restart the Computer.

For any installation related issues please contact Customer Support.

Released for: Schneider Electric Hong Kong