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How to Download the Hong Kong RMA form for APC Single Phase UPS

Before submitting the RMA, please check if the warranty is still valid. Warranty detail can be found on apc.com>find product description in website>Technical...

What is the expected life of my APC UPS VRLA battery?

Issue: What is the expected life of my APC UPS VRLA Battery? Product Line: All UPS Models Environment: All Three Phase and Single Phase UPS Models Cause / Resolution: Most APC batteries should last...

What is Modbus and How does it work?

What is Modbus? Modbus is a serial communication protocol developed by Modicon published by Modicon® in 1979 for use with its programmable logic controllers (PLCs). In simple terms, it is a method...

How can I connect SoMove to an Altivar Process drive via Ethernet TCP/IP...

Issue: Connecting SoMove to the VFD using the Ethernet network connection. Product Line: ATV61 ATV71 ATV630 ATV930 ATV320 ATV340 ATV32 ATV320 Environment: Ethernet IP or Profinet option installed....

PowerLogic PM5000 Series (PM51xx, PM53xx, PM55xx, PM56xx) Modbus Register...

Issue Register list for Modbus communication Product Line PM5110, PM5330, PM5340, PM5560, PM5563, PM56xx, PM57xx Environment Power Meter Communications Modbus Register List Cause PM5000 series...

How do I upgrade the firmware on an APC Network Management Card (NMC) or...

Issue You wish to upgrade your Network Management Card's (NMC) firmware or have been instructed to. You have a device such as a Smart-UPS, Smart-UPS Ultra, Easy UPS On-Line, Easy UPS 3-Phase,...

How do I update my Smart-UPS firmware using the command line interface of...

Issue: Because the Firmware Upgrade Wizard is the most universal and preferred method of updating, we recommend using the APC Firmware Upgrade Wizard whenever possible. The APC Firmware Upgrade...

How to troubleshoot an Altivar Process Drive with an SCF1 (Motor Short...

The drive is protected against short circuit between the output phases and from output phases to ground. When a short circuit is detected, the inverter indicates an error message SCF1 Causes Short...

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Learn more through our Generic Knowledge FAQsGeneral Knowledge
Voltage, Current and Resistance Explained

Issue: How do I remember the relationship of voltage, current and resistance in an electrical system? Environment: N/A Solution: Voltage (unit of measurement - volt) is like the water pressure in the...

What is an Electrical "Ground Loop" - How does it affect my equipment?

Issue: What is an electrical "ground loop" and how does it affect my equipment? Environment: Ground loops can occur in any situation where multiple electrical devices are interconnected,...

What is Power Factor Correction (PFC) - Does it help conserve energy?

Issue: What is Power Factor Correction (PFC) - Does it help conserve energy? Answer: Explanation 1: Power Factor Correction (PFC) doesn't directly reduce the overall electric consumption of a...

Easy-UPS Online Registration

Register the Easy UPS with APC by Schneider Electric customer support. This is a one time process required to be done only during initial installation. The Easy UPS output cannot be turned on without...

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