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Template v.2.6.0.0.7 Missing List of Registers

Issue:

Symptoms are only present in ION Setup. When editing some Demand, Energy, or Waveform parameters, the following error message occurs:

Missing list of registers. Recommend that you edit the register list.

Error that occurs for the issue

Product Line:

ION Setup

ION8000 series

ION8300

ION8400

ION8500

Cause:

In the ā€œFAC1 Templateā€ setup register, V2.6.0.0.7 was misspelled as v2.6.0.0.7 by the template designer. This change in the case of ā€˜Vā€ was enough to cause ION Setup to not recognize the template properly.

Resolution:

Download a new template

Workaround:

  1. Go into advanced mode of ION Setup.
  2. Go to the Factory Module.
  3. Find ā€œFAC1 Templateā€ on the setup registers tab.
  4. Click Edit
  5. Change the small 'v' to an uppercase 'V'
  6. Select OK to save change

Image of Changed V for FAC1 Template

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