{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
Where can I find the Q2C or Order number for an S-Flex drive?
Issue:
Need to identify the Factory Order, or Quote to Cash number for an enclosed S-Flex drive.

Product Line:
ATV212, S-Flex, Sflex

Environment:
All models

Cause:
To determine warranty status or check the Bill of Materials for spare parts.

Resolution:
One the back of the S-Flex enclosure door of the is the nameplate.  On the lower left is a box labeled FO Number/Q2C Code.  This should show an 11 digit number (order number).  If the box is blank, or shows "Warehouse" the unit was a stock item.  For stock/warehouse drives, we would need to check the serial number directly on the drive itself.

Schneider Electric Indonesia

Attachment(s)
S-Flex nameplate.jpg [186.48 KB]
Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: