Prompt to Install Microsoft Silverlight when launching the PME Web Applications with the Microsoft Edge browser
Issue
When launching PME 8.x Web Applications using the Microsoft Edge browser, the user receives a prompt to install Microsoft Silverlight.
Product Line
Power Monitoring Expert 8.x
Note: Starting in PME 9.0, Schneider Electric removed Silverlight from the Web Applications and replaced for different interfaces.
Environment
Web Applications
Cause
PME 8.x requires Microsoft Silverlight, which is not supported in the Microsoft Edge browser. Edge does not support plug‑ins, and therefore cannot run Silverlight.
Resolution
Use one of the supported browsers to access PME 8.x Web Applications.
Supported browsers (PME 8.x):
- Internet Explorer 10 or 11
- Mozilla Firefox 35 or later
Not supported for PME 8.x:
- Google Chrome (does not support Silverlight)
- Microsoft Edge (does not support Silverlight)
Important Notes:
- PME 8.x is not Edge‑compatible because Edge does not support Silverlight.
- Google Chrome also does not support Silverlight
Recommendation
If you are using an older version of PME, consider upgrading to the latest version for improved protocol support and security. For assistance with integration or upgrades, contact Schneider Electric Technical Support at: pmo-psup@se.com
Released for: Schneider Electric Indonesia
