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How to determine why the EGX300 is not logging or has missing intervals

Published date: 18 May 2018

Issue
EGX300 is not logging all intervals, or has missing intervals when doing Onbard logging.

Product Line
EGX300 

Environment
Data logging on board of the EGX300

Cause
The onboard .cvs file contains error codes that indicate what might be causing the EGX to not log.

Resolution

1) Open a Windows Explorer window and navigate to ftp:\\<IP address> and look for the .csv file. 
2) Open the .csv file and look for the following error codes. These codes give an indication as to what problems the EGX is encountering when attempting to log data. 



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