Issue:
When installing Vijeo XD Runtime on a Magelis HMIGTO, I cannot download to the HMIGTO with Vijeo Designer anymore.
Product Line:
HMIGTO, HMIG3U/HMIG5U/HMIG5U2 with all HMIDT displays
Resolution:
All Magelis HMIs are shipped with the Vijeo Designer Runtime initially. You are able to switch to Vijeo XD Runtime by installing an application to the HMI. Keep in mind that the HMIGTO and cannot go back to Vijeo Designer once it has been upgraded to Vijeo XD.
For the Magelis HMIGTU the CFast card (HMIG5U) or the SD card (HMIG3U) can be re-imaged to factory default. It is only possible to switch back to Vijeo Designer on the HMIGTU series.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric Indonesia
