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HEP meter Log Export module unsent data after setup change

Published date: 01 October 2020

After making a change to the Log Export, any unsent log data is never sent from the meter. 

High End Platform meters (HEP)
ION 9000
PM 8000
ION 7400


When the module has a setup change the module is initialized with the new settings. The process of the initializing will set the log export module to the end of the data recorder. Any attempt to pulse the Log Export module to retrieve the old data will result in message in the meter's eventlog no new records found.

Intended behavior of meter. Be sure all data from desired Data Recorder is sent before making a change to the Log Export module.

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