Search FAQs

Is it possible to take a picture of the QR code on my smartphone phone and carry out the commissioning phase of PrismaSeT Active later in case of a bad internet connection?

Your phone needs an Internet connection to associate the wireless panel server with Facility Expert, but you can start the process without an Internet connection. Just scan the QR code and press the button.

Then, find a location with a better connection to finalize this process. Be aware that once you press the button, you only have 15 minutes to complete the connection process.

If you didn't have time to complete the process, press and gold the button of the wireless panel server during 5 secs to start again.