How can we help you today?

With EcoStruxure Machine Expert, is it possible to be online with two users on the same controller?

Issue:

With EcoStruxure Machine Expert, is it possible to be online with two users on the same controller?

Product Line:

EcoStruxure Machine Expert (all versions)

Resolution:

It is not possible to login to a same controller from different PCs using EcoStruxure Machine Expert as this feature has been disabled in order to avoid any communication issues.

If you try, the second PC to connect with the controller will get the below error message:

Error message



If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)

Schneider Electric Indonesia

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Centre

Help Centre

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Legal information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings