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ETE - FAQ - Platform: What do I do if the EcoStruxure Transformer Expert does not function properly?

In the case of a non-functioning product, contact support.dts@se.com and we will assist through online troubleshooting.

If a fault is diagnosed, a replacement unit will be provided at no cost if there is an active subscription.

Released for: Schneider Electric Indonesia

Published on:23/08/2025Last Modified on:09/09/2025