How can I find out the number of remaining authorisations on a group or team software licence?

Search FAQs

To find out the number of remaining authorizations on a group or team software license (PL7, Unity, EcoStruxure Control Expert, etc.) then we suggest you to contact the "Software Registration Center" (SRC).

For customers located in United Kingdom the SRC is in North and Central America (English) which is open during 8:30 - 17:00 (EST*) Monday to Friday. You can contact this team by:
Phone: +1 978 975 9755 (from other countries)
Email: src-americas@schneider-electric.com

For customers located in Ireland the SRC is in Europe (English, German) which is open during 8:30 - 17:00 (CET*) Monday to Friday. You can contact this team by:
Phone: +420 281 088 696
Email: src-eeurope@schneider-electric.com

Some information about the licenses can be found in the software License Manager/ Floating License Manager or in the Software Licensing Web Portal:
Schneider Electric Software Licensing portal