Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Event Notification Module 8.3 (ENM) Hotfix 47138 - ENM sends Measurement ID instead of Measurement Name and alarm active time shows UTC Timestamp
Issue
If ENM 8.3 is configured to alarm on events in which any of the Cause/Cause Value/Effect/Effect Value fields are measurement IDs, the ID is not converted to a localized measurement name string, but instead passes through as a raw number. This may cause confusion from a user perspective when a number is displayed instead of a measurement name.

Also Alarm Activetime shows UTC Timestamp.

Product Line
Event Notification Module (ENM) 8.3
Power Monitoring Expert (PME) 8.0

Environment
Event Notification Module - Event Notifications

Cause
These are known issues with ENM 8.3 and is addressed in hotfix 47138.  It is recommended to apply this hotfix to all ENM 8.3 installs.

Resolution
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).

Apply hotfix 47138

1. Extract Alarms.EnmAlarms.dll from the attached zip.
2. Stop the ION Software Alarm Service if running
3. Copy and replace the extracted Alarms.EnmAlarms.dll into the System\Bin folder in the Power Monitoring Expert directory. (Default install location: C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\)
4. Start the ION Software Alarm Service if stopped in step 2.

Schneider Electric Ireland

Attachment(s)
Alarms.EnmAlarms.zip [9.5 KB]
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more

Need help?

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales enquiry online and an expert will connect with you.

  • All Support & Contact

    Find answers now. Search for a solution on your own, or connect with one of our experts.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of our communications and improve them. For more details, please read our Privacy Policy.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings