This issue is because of the application is missing in the cartridge (i.e. cartridge is blank) which is to identify the type of Sepam (e.g. T87, S80...etc).

There are 2 ways to solve this issue:

1. Return the Sepam relay back to replace to your local distributor or the company were you bought it.
2. Replace the cartridge with a new one which has a correct application inside.

Released for: Schneider Electric Ireland