SSH script fails to run from PowerChute Network Shutdown with error (java.nio.charset.MalformedInputException: Input length = 1)

Issue:
Configured PowerChute Network Shutdown to run an SSH script, which fails to run and records an error (java.nio.charset.MalformedInputException: Input length = 1).

Product:
PowerChute Network Shutdown version 4.x, 5.x

Environment:
All support Windows OS

Cause:
The wrong encoding was selected for the script text file.

Solution:
PowerChute Network Shutdown will support text file encoding UTF-8. Save the text file with the required encoding, and PowerChute will trigger it.

Released for: Schneider Electric Ireland