Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Customer UPS report retrieval for Galaxy VS
Product line:
Galaxy VS


Cause:
UPS report needed to troubleshoot UPS alarms properly prior to dispatch

Resolution:
See steps below on how to retrieve UPS report/logs.

1. Select Maintenance > UPS report.
2. Open the front panel.
3. Insert your USB device in the USB port on the UPS.
4. Tap Export.
NOTE: Do not remove the USB device until the export process has
finished.
5. Send the UPS report to Schneider Electric customer support.


MOP attached


Schneider Electric Ireland

Attachment(s)
Method of Procedure_Galaxy VS.pdf [272.38 KB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

  • Product Selector

    Quickly and easily find the right products and accessories for your applications.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Search topic-related frequently asked questions to find answers you need.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings