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Offline activation of the PowerChute Network Shutdown license failed with the error “Request is tampered, error code: ERROR:22; Non-XML input was encountered where XML input is expected.”
Issue:
Offline activation of the PowerChute Network Shutdown license failed with the error “Request is tampered, error code: ERROR:22; Non-XML input was encountered where XML input is expected.”
Offline activation failed error

Product:
PowerChute Network Shutdown version 5

Environment:
All supported OS

Cause:
Adding the Activation code incorrectly in Schneider Exchange.

Solution:
See the attached PDF for full instructions.

Schneider Electric Ireland

Attachment(s)
Offline activation of the PowerChute Network Shutdown license failed with the error.pdf [287.92 KB]
Offline activation of the PowerChute Network Shutdown license failed with the error “Request is tampered, error code: ERROR:22; Non-XML input was encountered where XML input is expected.”
Issue:
Offline activation of the PowerChute Network Shutdown license failed with the error “Request is tampered, error code: ERROR:22; Non-XML input was encountered where XML input is expected.”
Offline activation failed error

Product:
PowerChute Network Shutdown version 5

Environment:
All supported OS

Cause:
Adding the Activation code incorrectly in Schneider Exchange.

Solution:
See the attached PDF for full instructions. 
 

Schneider Electric Ireland

Attachment(s)
Offline activation of the PowerChute Network Shutdown license failed with the error.pdf [287.92 KB]
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