Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Getting Error message "8010" in quantum Hot standby.
An error 8010 means that the CPU has stopped because RIO option board has failed (unhealthy).
The error message code 8010 hex shows there is a possibility of fault in RIO bus i.e. this is an RIO error.
Power it up and see if it goes to run, comm active/com error on the CRP. If yes there is most likely a coaxial issue between this unit and the CPU. If it fails with the same error you may have a CRP problem.

User need to make the following tests:
1. Check the RIO Bus connections.
2. Check if CRA and CRP Modules are correctly installed and connected as per documentation.
3. Check with LED indications if CRA and CRP modules are not showing any fault.
4. Check if the firmware of the modules matches each other and are compatible.

If above does not help then check by replacing RIO head module or by flashing the exec of CRP head

Schneider Electric India

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Where to buy
  • Get a Quote
  • Find our Offices
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Contact support - +1800-103-0011
  • Price List
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings