Possible cause: Battery completely drained/ Battery ended its service life/ UPS would be Advance runtime alert when working on mains
1. Check whether UPS drops the load instantaneously as soon as the power fails;
2. Check for the details on the recent power failure;
3. Did the UPS get sufficient time to charge the batteries check for the recent power outage;
4. Check how old is this unit;
5. Check for the frequency of power outage;
After checking all the above points do cold start without any load and check if UPS is going on to battery, if the cold start is passed, then add load one by one and check whether still the UPS is running on battery.
Start the UPS on Battery i.e. Cold Start the UPS: Press the ON button, if you hear a beep and output is coming from UPS, then cold start is passed; If you hear only beep and no output, then battery is deep discharged and ups need to charge the UPS and then Switch ON
If all the steps are failed, then please contact customer care center.
1. Check whether UPS drops the load instantaneously as soon as the power fails;
2. Check for the details on the recent power failure;
3. Did the UPS get sufficient time to charge the batteries check for the recent power outage;
4. Check how old is this unit;
5. Check for the frequency of power outage;
After checking all the above points do cold start without any load and check if UPS is going on to battery, if the cold start is passed, then add load one by one and check whether still the UPS is running on battery.
Start the UPS on Battery i.e. Cold Start the UPS: Press the ON button, if you hear a beep and output is coming from UPS, then cold start is passed; If you hear only beep and no output, then battery is deep discharged and ups need to charge the UPS and then Switch ON
If all the steps are failed, then please contact customer care center.