Issue:
Would like to increase the PowerChute Network Shutdown license quantity.
Product:
PowerChute Network Shutdown
Environment:
Any system running an instance of licensed PowerChute Network Shutdown.
Cause:
Added a node/server that requires licensing.
Solution:
NEW in mySchneider: Increase Quantity per License in Digital Locker
Beginning Oct 14th, 2024, PowerChute customers will have the ability to increase the Quantity of Nodes on a License
[Activation ID] from within mySchneider Software Experience Digital Locker.
How to Increase Quantity of Nodes on a License:
- Identify the License [Activation ID] you wish to increase Quantity from the PowerChute application user interface.
- Log in to mySchneider and click on "Software" in the top navigation to arrive at mySchneider Software Experience.
- Under the "Licenses" tab, you will see the list of licenses [Activation IDs] available to manage.
- For the License [Activation ID] you wish to add Nodes to, click the "Actions" option on the right side of the listing.
- Select "Increase Quantity" option.
- A dialog box will appear where you may update the quantity for the License [Activation ID]
- Click "Increase Quantity" button to finalize and apply the Credits to the additional nodes.
FAQs:
- What does the Quantity of Nodes represent?
The quantity refers to the count of servers within a single license setup. - How quickly will the new Nodes be available for use in the application after adding them in mySchneider?
We recommend a service restart in the software application to refresh the latest license information.
- What is a Credit?
A Credit represents one unit of a product for its full term. - I want to increase my Quantity a few months after my initial purchase - how will my Credits be used?
The required credits will be calculated and pro-rated for the remaining term period, matching the updated quantity.
- Why are the "Update Quantity" toggle and "Increase Quantity" button disabled when I try to add Nodes?
The MSE User must have available credits for the selected SKU in order to increase the quantity on their license.
Released for:Schneider Electric India

