Issue Description:

There is a discrepancy in the Consulting Report Overview of Evidence graphs between the web page and the PDF print out.   The count of devices in the PDF does not match the official number in the web page.

Product Line

EcoStruxure Power Advisor

Environment

Consulting Report

Cause

This is a known printing bug in the third-party charting component.

Resolution

Do not use the Print Preview dialog that initially pops up after clicking the 'Print' button.  Follow these steps below to work-around this charting quirk.

1. In Power Advisor, go to the site of interest.
2. Navigate to the Consulting Report tab
3. Ensure there are configured recommendations
4. Generate the Consulting Report
5. Click 'Print'.
6. Close/Cancel the Print Preview dialog that came up after clicking 'Print'.
7. Press 'Ctrl-P' to bring up another Print Preview dialog.
8. Save/Print to a PDF.
9. View the PDF in a browser or PDF reader.

Note

Clicking the 'Print' button in the CR report does two things:

1. It generates an HTML page that is itself print-ready.
2. It displays a Print Preview dialog which previews the print-ready HTML page.

When you cancel this Print Preview dialog, it leaves the focus on the print-ready HTML (paginated) view of your CR report. Pressing the keyboard shortcut to bring up another Print Preview dialog produces a properly formatted preview for printing or saving to a PDF file.

Released for:Schneider Electric India