Power Monitoring Expert (PME 2024) Vista app shows .”” Subscription watchdog caught 'Real Time Data Proxy did not respond on time. ''Restart 'Vista.___'. ””
Issue : The following error occurs in Vista the live data not shows but the same data also not shows on PME Web App
Operation timed out. The ION Site Server service on the target machine might have been shut down. "Real Time Data Proxy did not respond on time “ The value has not been read in 11 seconds
Product Line: Power Monitoring Expert (PME 2024)
Cause:
The Windows User not added in WebHMI and Real-Time Endpoints settings and do not marking as Trusted :
Environment:
PME 2024
Vista Applications
Web Application
Resolution:
Follow the below given steps :
§Select Trust to change the Status to Trusted. The Trusted Date is captured when the status is changed to Trusted.
§ Select Save to apply the changes.
§
Released for: Schneider Electric India
