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The Secondary Server Showing issue. The server cannot run properly as the Alarm Server service keeps stopping intermittently. Due to this, the Runtime is not starting .Redundant PSO 2024 Runtime Manger Issue

Issue : Connection to partner server rejected. Check both servers have the same alarm server configuration and are registered with the same System Management."

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Error – “Connection to partner server rejected. Check both servers have the same alarm server configuration and are registered with the same System Management.”

Product Line: Power Scada Operation (PSO 2024)

Cause: Redundant PC IP not defined  Setup Wizard settings for the Alarm Server Properties Setup.

Environment:
EPO 2024
Runtime Manager  Applications

Power operation

Setup Wizard

Resolution:

Follow the below given steps :

§Open the Power operation Studio application PSO folder
§Select the Projects click on Setup Wizard.
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§
§After that open the pop-up screen of Computer Setup Wizard.
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§After that select the by default option .
§When Alarm Server Properties Setup open in Setup Wizard Setting .
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§Give the IP address of primary setup in Device IP 1 and secondary IP address of secondary setup in Device IP 2

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