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"Insufficient License Available" Error Despite Valid License in GEOSCADA EXPERT

Issue

When attempting to log in to the Geo SCADA Expert 2023 / ViewX server, the client remains Offline and displays the following message:

Communications Problem
"There are insufficient licenses available for this client."

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Although the license is valid and available.

Solution

Open Windows Services.

Check the status of Geo SCADA Expert License Server.

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If the service is stopped, restart the service.

Reopen the ViewX client and log in again.

Resolution
After ensuring the license server service is running and the client configuration is correctly configured, the client should successfully obtain a license and connect to the server.

Schneider Electric India

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