How to recover from corrupted firmware or unresponsive APC Digital IP KVM - models KVM1116P/R, KVM2116P, and KVM2132P
Issue
The APC Digital IP KVM firmware upgrade has failed or gone awry and the KVM is not functioning properly.
The APC Digital IP KVM is found to be unresponsive or will not boot properly (such as with a blank screen with or without a mouse pointer).
Products
- Rack Accessories - KVM Switches
- KVM1116P/R
- KVM2116P
- KVM2132P
Environment
- All serial numbers
- All firmware versions
Cause
This process should be used to try and recover an unresponsive KVM switch, such as after a failed firmware upgrade or corrupted firmware that causes the KVM not to boot.
Resolution
On the front panel, hold the pinhole Reset button and simultaneously power on the unit. See below for reference.
This will revert the KVM back to factory default firmware version and settings. The unit can then be upgraded to the newest firmware available, found on apc.com/support, through the local console or web interface.
게시 대상: 슈나이더 일렉트릭 Korea
도움이 필요하신가요?
제품 선택기
애플리케이션에 적합한 제품과 액세서리를 빠르고 쉽게 찾을 수 있습니다.
견적 받기
영업 관련하여 온라인으로 문의하시면 전문가가 연락드립니다.
구매처
해당 지역의 가장 가까운 슈나이더 일렉트릭 대리점을 쉽게 찾을 수 있습니다.
지원 센터
한 곳에서 모든 요구 사항에 대한 지원 리소스를 찾아보십시오.