CM4000 firmware upgrade completes with error "Not in PLOS Mode"
Issue
When upgrading firmware for a CM4000 using DLF-3000, downloading the DL shows "Not in PLOS Mode" under Status.
Product Line
CM4000 series power meter
DLF-3000
Environment
Power Meter Troubleshooting
Cause
On some Operating System (OS) and Download System (DL) versions, the firmware upgrade will not complete when the DL is loaded first.
Resolution
*Warning: The firmware utilities listed here can cause permanent damage to your product if applied incorrectly. Before downloading any firmware updates, verify the firmware you are downloading is appropriate for the specific model number of your product. If you have any doubts, contact Technical Support for guidance.*
*Warning: Devices should be disconnected from all monitoring software before performing a firmware upgrade*
In this specific case when "Not in PLOS Mode" is shown under Status, download the OS to the device first, and then the DL, to successfully complete the upgrade.
Note: Refer to FA237920 for the correct procedure to upgrade firmware for a CM4000 series power meter. In normal cases, the correct order to download the files is the following:
게시 대상: 슈나이더 일렉트릭 Korea
도움이 필요하신가요?
제품 선택기
애플리케이션에 적합한 제품과 액세서리를 빠르고 쉽게 찾을 수 있습니다.
견적 받기
영업 관련하여 온라인으로 문의하시면 전문가가 연락드립니다.
구매처
해당 지역의 가장 가까운 슈나이더 일렉트릭 대리점을 쉽게 찾을 수 있습니다.
지원 센터
한 곳에서 모든 요구 사항에 대한 지원 리소스를 찾아보십시오.