Issue:
Customer is using the Modify button in a saved ATV320 project file to change the part number of the drive, but all settings are reset to factory default.
Product Line:
ATV320 and SoMove
Environment:
Offline programming
Cause:
Software
Resolution:
This issue has been reported to the software team. At this time there is no scheduled update.
This appears to occur only when modifying a previously existing project file.
In order to modify the part number for a specific file where this happens:
Customer is using the Modify button in a saved ATV320 project file to change the part number of the drive, but all settings are reset to factory default.
Product Line:
ATV320 and SoMove
Environment:
Offline programming
Cause:
Software
Resolution:
This issue has been reported to the software team. At this time there is no scheduled update.
This appears to occur only when modifying a previously existing project file.
In order to modify the part number for a specific file where this happens:
- Use Import/Export from the File menu in SoMove to Export the .PSX file to a .CFG file.
- Close the project
- Use Import/Export from the File Menu in SoMove to import the new .CFG file, select ATV320, and then select the new ATV320 part number.