What causes the error: "Could not start the Runtime: (The application could not start because it's side-by-side configuration is incorrect)" when connecting to Web Gate?
Issue:
What causes the error: "Could not start the Runtime: (The application could not start because it's side-by-side configuration is incorrect)" when connecting to Web Gate?
Product Line:
Webgate, Vijeo Designer, HMI
Resolution:
This error message:
Indicates that the proper Microsoft Visual Studio C++ 2005 SP1 or Microsoft Visual Studio C++ 2008 SP1 redistributable are not installed.
Please download the attached zip file and extract the two folders. Inside the two folders are the executables to install the proper Microsoft Visual Studio C++ 2005 SP1 or Microsoft Visual Studio C++ 2008 SP1 redistributable
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