In some cases, the download and install of the Vijeo Designer V6.2 SP4 is not possible due to the antivirus software.
The KAOScore.dlm might be detected as a virus/ malware by the two following antivirus softwares:
- Kaspersky
- Securitoo PC (NordNet)

The two companies have been informed and should update their database. They provide the following procedures to make the KAOScore.dlm file as a trust program.

For Kaspersky software:

1. Open the main Kaspersky application on your desktop (double click on the shortcut / Kaspersky icon on the desktop or in the taskbar at the bottom right of the screen);
2. Click the gear icon (toothed wheel) in the lower left corner of the Kaspersky window;
3. On the left menu, select 'Advanced';
4. On the right side of the menu, select 'Threats and exclusions';
5. Under 'Exclusions' click 'Specify trusted applications';
6. Click 'Add';
7. Choose an application from the list or click 'Browse' in the bottom left corner to manually select the application (.exe file)
8. Check the necessary boxes (or all) and click 'Add'.

For Securitoo PC -NordNet software:
1. Open the main page of the Antivirus application on your desktop (double click on the shortcut / Securitoo icon on the desktop or in the taskbar at the bottom right of the screen);
2. Click the "Settings" button in the corner at the bottom left of the window;
3. On the left menu, select 'Advanced';
4. On the right side of the menu, select 'Threats and exclusions';
5. Under 'Exclusions' click 'Specify trusted applications';
6. Click 'Add';
7. Choose an application from the list or click 'Browse' in the bottom left corner, to manually select the application (.exe file)
8. Check the necessary boxes (or all) and click 'Add'.

Опубликовано для: Schneider Electric Казахстан